Fronteo USA: Unlocking Legal Intelligence

Andrew F. Jimenez, President & CEO As global organizations are awash with data quandary, a proactive e-discovery approach is inevitable. Today’s eDiscovery is fast emerging as the arsenal for effective information governance. Technology-enabled eDiscovery solutions are gaining momentum to produce a core volume of evidence for litigation in a defensible manner. However, the growing cross-border business expansions, evolving legal mandates, and cost pressure is proving to be a pain point for corporate legal teams and law firms. Moreover, lack of visibility in the resource requirements for the document review process further adds to the challenge. Based in New York, FRONTEO USA—a specialist in eDiscovery services, international litigation support and managed review services—comes to the aid of legal teams in attaining the intelligence from their data volumes cost effectively through its expertise in big data and Artificial Intelligence (AI).

FRONTEO brings its technology excellence and vast legal industry knowledge to help clients overcome their operational and workflow challenges in the eDiscovery and litigation process. “As businesses and data volumes have progressed at a rapid pace, we are blending technology with the e-Discovery process to drive increased efficiencies and effectiveness to manage the broad scope of legal complexities,” states Andrew Jimenez, President and CEO, FRONTEO USA. Powered by AI, FRONTEO, as a provider of global eDiscovery, managed review solutions, and big data analytics services, brings advanced Business Intelligence (BI) to the table. An integral part of their review processes and litigation risk analyses, this actionable information enables legal firms to conquer the pressing challenges in handling litigations.

An entrepreneur at heart, with decades of experience in the legal industry, Jimenez leads FRONTEO to deliver better visibility to clients into their eDiscovery budgets and performance. Through the company’s ‘TRUST Business Intelligence Portal,’ clients can access KPIs on micro and macro levels. The portal provides intuitive and on-demand access to project status, project details, and analytics. The law firms can view the number of counsels, reviewers, and users they have attributed for a project, the number of users for their database, and the performance report of each user for a project or a database. Interactive dashboards available through the portal provide companies a clear picture of the reviewers’ performance and cost incurred over a particular project. Armed with the data from the dashboards, companies are in a better position to make informed decisions related to cost and resource requirements.

Artificial Intelligence—The Change Agent

FRONTEO empowers clients with its cutting-edge AI platform, KIBIT, which is designed to support attorneys in driving the efficiency of their eDiscovery investments. Based on the knowledge acquired through the company’s litigation support services, KIBIT incorporates legal expertise for big data analysis to deliver much faster and highly accurate search results. Built on machine learning technology, KIBIT enables functions, such as large-scale knowledge base, and intuitively identifies signs of elevated risk in fraud investigations. To further add metal to its eDiscovery, international litigation, and big data analysis services, FRONTEO, has also partnered with global technology company, Nuix, which drives its ability to handle larger data sets.


We take our methodology to our consumers and help them ascertain business opportunities for greater progress and productivity


With this, FRONTEO caters to clients’ near real-time demands in digital evidence processing. Originally developed to classify big data in cross-border litigation and provide insight into eDiscovery cases, KIBIT relies on the information and knowledge-gathering continuum to support accurate decision-making in every case. With the ability to emulate human decision-making in the analysis of massive volumes of data, KIBIT uses morphological analysis to identify parts of speech within unstructured data, helping legal experts to find relevant evidence.

As business emails hold relevant data that can be of help in legal matters, FRONTEO’s AI expertise in classifying documents encompasses emails as well. The company’s unique email auditing solution, Lit i View, leverages FRONTEO’s AI technologies to analyze patterns in emails and other electronic documents while predictive coding—also termed as Technology Assisted Reviews (TAR)—accurately classifies huge volumes of documents. The intelligence and insights brought in through AI helps clients to find the most relevant content out of their email interactions repository. FRONTEO ensures the security of client information by hosting their data in the data centers managed by FRONTEO in that particular country. “We’re on track to continue to innovate on best-in-class technology, deliver industry-best services and have a lot of fun doing it,” says Jimenez.

“We, as a technology company take our methodology to our consumers and help them ascertain business opportunities for greater progress and productivity,” informs Jimenez. A recent case in point is Evergreen Marine Corp, a global container shipping company, which has selected FRONTEO to meet compliance mandates and other regulatory laws of every country. The company has decided to take advantage of FRONTEO’s Lit i View email Auditor and AI that features a competition regulation database and AI scoring. Evergreen can now meet compliance requirements of every country it operates in. FRONTEO leverages KIBIT to score the relevancy of massive volumes of data while automating risk with accuracy and speed through KIBIT engine. During this process, KIBIT delivers cost efficiency and low manpower involvement while using few key emails for building the analysis model. Besides business governance mandates, Lit i View helps clients in identifying fraud, bribery, malicious poaching by competitors and confidential information exposure that ensures protection of enterprise assets and value.

Strategic Partnerships

FRONTEO brings greater agility and innovation in the eDiscovery space by partnering with companies that are at the cutting-edge of legal technology. The advanced analytics services company, FRONTEO, has recently extended its partnership with kCura, a provider of eDiscovery software—Relativity—to enable clients seamlessly manage a portfolio of cases. The partnership puts FRONTEO in a distinct position to offer law firms and enterprise clients with RelativityOne—the cloud version of Relativity. With this, clients get a single eDiscovery platform in the cloud with instant access to advanced analytics, such as email thread visualization for better, faster, and accurate data discovery.
To further add metal to its eDiscovery, international litigation, and big data analysis services, FRONTEO, has also partnered with global technology company, Nuix, which drives its ability to handle larger data sets. With this, FRONTEO caters to clients’ near real-time demands in digital evidence processing.

Smart Tools for Effective eDiscovery

FRONTEO provides consistent experience to users across their eDiscovery interactions through a unique combination of legal experts and customized tools. FRONTEO’s service-oriented culture ensures personalized workflows in order to make the most out of repetitive data and processes through which law firms and corporate legal teams get the ability to identify key evidence used in prior trials.

Additionally, FRONTEO gives clients the opportunity to calculate the cost involved in their review projects upfront. Its Managed Review services come with a unique tool, ROI Analyzer that allows clients to conduct in-depth planning and assess cost for their requirements in managed review projects. FRONTEO’s expert professionals bring value to the legal industry with their deep understanding of the regulations, technology, and the ability to explore the nitty-gritties of an individual project.

"As businesses and data volumes have progressed at a rapid pace, we are blending technology with the e-Discovery process to drive increased efficiencies and effectiveness to manage the broad scope of legal complexities"

The firm has played an instrumental role in improving litigation management in cross-border scenarios by extensively reviewing old cases to process the data and gather valuable perspectives. FRONTEO’s team of experts plays a crucial role in the long-drawn data discovery process. “At the end of the day, the attorneys need to make good decisions on documents, so in addition to technology, having a really solid process and certified professionals governing the review of documents before they go to outside counsel (or in conjunction with outside counsel), is a critical component of what we do,” says Jimenez. In this regard, FRONTEO acquired managed review provider, Essential Discovery, Inc., a boutique discovery firm that specialized in document review. With this acquisition, FRONTEO doubles down on its review services to accelerate efficiency, reliability, and cost benefits to its clients.

FRONTEO’s experienced project management team consists of attorneys, practice support from Am Law 100 firms and technology specialists, who provide legal defensibility across their eDiscovery journey encompassing preservation, processing, forensics, and production phases. Furthermore, the FRONTEO global forensic team implements proven industry-standard procedures and tools to collect and preserve ESI. FRONTEO’s Inventive tools facilitate collection and analysis of hidden and even deleted recoverable data from servers, workstations, mobile devices, and archives. While the Forensic Advisory Services team testifies on digital forensics, eDiscovery and compliance, the forensic team conducts compliance evaluations and testifies on the efficacy of the preservation, collection, review, and production policies.

Today, FRONTEO is looking forward to meet the unmet needs of global businesses in their litigation management. As the world embraces globalization and rests hopes on newer technologies to meet their business challenges, FRONTEO focuses on tapping this opportunity through its industry experience with advanced review methodologies, advanced analytics, foolproof security capabilities, and cloud technologies.

Company
FRONTEO USA

Headquarters
New York, NY

Management
Andrew F. Jimenez, President & CEO

Description
Provider of global eDiscovery, managed review solutions and big data analytic services driven by AI